Refund Policy
Last updated: 12/14/2024
1. General Policy
We strive to ensure complete satisfaction with our services. Our refund policy is designed to be fair and transparent while maintaining the quality of our services.
2. Eligibility for Refunds
Refunds may be considered in the following cases:
- Service not provided as described
- Technical issues preventing service delivery
- Duplicate charges or billing errors
- Cancellation within the trial period
3. Refund Process
To request a refund, please contact our support team with your order details and reason for the refund. Each request will be reviewed on a case-by-case basis.
4. Processing Time
Approved refunds are typically processed within 5-10 business days. The time for the refund to appear in your account may vary depending on your payment method and financial institution.
5. Non-Refundable Items
Certain services and fees may be non-refundable, including but not limited to:
- Services already delivered and completed
- Administrative fees
- Custom development work
6. Contact Us
If you have any questions about our refund policy, please contact us at: admin@getpayingbugs.com